MEDICAL REBATE PROCESSES

You can obtain a large amount of medical rebate, if you own a health insurance, including Medicare of a PR, or the compulsory OSHC for international students.

STEP 1.Get your Mental Health Care Plan from your GP

 

GP (General Practioner) is the first stop of all medical services in Australia. GP’s Mental Health Care Plan is required to get medical rebate from psychological counselling sessions.

 

The GP service is covered by health insurance as well. If you are an international student, the GP services conducted by your school is often automatically rebated.

 

Please remember to have your Medicare card or OSHC policy number ready when you are going to have an appointment with a GP. Make sure you tell them about your feelings and disturbance genuinely. After your conversation with the GP, you can ask them for advice. Importantly, please ask for a Mental Health Care Plan, as it is mandatory for medical rebate. Also, feel free to tell your GP that you would like to work with a Chinese-speaking psychological therapist, and ask for a referral letter to Mindspace.

STEP 2. Make an appointment

Once you get the Mental Health Care Plan and the referral letter from your GP, you can make an appointment with us and get most of the fees covered.

Rebate capacity up to $126.5 per session with a clinical psychologist, up to 10 rebates per calendar year.

Rebate capacity up to $126.5 per session with a clinical psychologist, up to 10 rebates per calendar year.

 

Rebate capacity up to $126.5 per session with a clinical psychologist for 6 rebates. If a psychological counselling service is still needed after the 6th rebated session, you can contact the GP to renew your Mental Health Care Plan and get 4 more rebates. Contact the psychologist and Medibank for more rebate information if exceeding 10 rebates.

 

 

Rebate capacity up to $126.5 per session with a clinical psychologist, up to 10 rebates per calendar year.

 

Other insurance company OSHC, please contact the company of the OSHC you own.

It is 100% covered by Medicare and OSHC, if this is your first time with Mindspace. Your further counselling session with a psychologist/clinical psychologist can be covered from 50% to 60%, up to 10 sessions per year.

 

At your first session, please bring your Mental Health Care Plan, GP’s referral letter and policy number of your health insurance plan for future rebate.

STEP 3. Get the fees covered

You will be supported by our clinical psychologists and counsellors for your medical rebate. Please have these materials ready:

  1. GP’s referral and Mental Health Care Plan

  2. The invoice of the fees

  3. Your policy number of your health insurance plan.

If you own Medicare, we can help you with the rebate. If you own OSHC or commercial insurance plans, please log in to the website of the insurance company to rebate. Usually, it takes 2 or 3 weeks for you to receive the rebate.

Please contact the insurance company or Mindspace customer service for more information about insurance and psychological counseling reimbursement.